Frequently Asked Questions:

How to Order

Q: How do I place an order?
A: To place an order, simply browse our products on travelhustlechill.com. Select your desired item, choose the size and color, and click 'Add to Cart.' When you're ready to check out, click the cart icon in the top right corner and follow the prompts to enter your shipping and payment information.

Q: Can I modify or cancel my order after placing it?
A: If you need to modify or cancel your order, please contact us as soon as possible at support@travelhustlechill.com. If your order has not yet been processed, we’ll do our best to accommodate your request.

Shipping

Q: How long does shipping take?
A: Shipping times vary based on your location. Orders within the Philippines typically take 10-15 business days. International orders may take 15-20 business days. Please note that these are estimated times and delays can occur due to customs or unforeseen circumstances.

Q: Do you offer international shipping?
A: Yes, we ship internationally via air freight. Shipping fees will be calculated at checkout based on your location.

Payment Options

Q: What payment methods do you accept?
A: We accept a variety of payment methods, including credit/debit cards, PayPal, GCash, and bank transfers. Detailed payment instructions will be provided during checkout.

Q: Can I pay in installments?
A: Currently, we do not offer installment payment options. All orders must be paid in full at checkout.

Exchange/Return

Q: Can I exchange or return my order?
A: Yes, we accept exchanges and returns within 14 days of receiving your order. The items must be in their original condition, unworn, unwashed, and with all tags attached. To initiate a return or exchange, please contact our customer service team at support@travelhustlechill.com with your order number and reason for the return or exchange.

Q: Who covers the return shipping costs?
A: The customer is responsible for the return shipping costs unless the item received was incorrect or defective.

Refund

Q: How do I get a refund?
A: Once we receive your returned item and it meets the return criteria, we will process your refund to the original payment method within 7-10 business days. You'll receive an email confirmation once your refund has been processed.

Q: What should I do if I received a defective item?
A: If you receive a defective item, please contact us immediately at support@travelhustlechill.com with a photo of the defect, and we'll arrange a replacement or refund.

Support

For further inquiries or assistance, feel free to reach out to us at support@travelhustlechill.com. We’re here to help!

About Us

Who We Are

Hey there, welcome to THC! We’re a group of friends and digital nomads who traded the Philippines' capital city of Manila's grind for more the laid-back energy of Siargao Island. After one too many trips to the island, we made the decision to stay for good. That’s where THC (Travel Hustle Chill) came to life—a passion project born from our search for balance.

We’re all about blending the thrill of adventure with the art of chilling, and we’ve designed our gear to reflect that. Whether you’re out chasing your next travel destination, deep in your hustle, or enjoying a well-earned break, THC’s got your back.

What We Do

THC is about living the kind of life that feels right. We design products for those who get it: finding the sweet spot between hustling hard and slowing down. Our stuff’s tough enough for the grind, comfy enough for the chill, and stylish enough to stand out wherever your next adventure takes you.

From durable apparel and bags to gear that’ll last through all your travels, everything we make is designed with intention—because we believe in creating products that feel as good as they look.

Why We Do It

We’ve been in your shoes: caught up in the busy life, craving something more. THC is our way of sharing what we’ve learned—that life’s better when you strike a balance. So whether you’re hustling hard or relaxing after a long day, we’re here to help you live it up, your way.

But it's not just about us. We want to give back, too. A part of our profits from upcoming collections goes to support our local NGOs, helping coastal communities thrive—so you can feel good about looking good.

Why Choose THC?

  • Made for Your Lifestyle: You’re always on the move, whether you’re working, exploring, or just vibing. Our gear’s built to keep up, no matter where your day takes you.

  • Style that Speaks: THC isn’t about blending in—it’s about standing out, in your own way. We create pieces that let you express who you are while keeping things chill.

  • More Than Just Clothes: THC isn’t just a brand—it’s a movement. By rocking our gear, you’re joining a community that’s all about living free, caring for yourself, and giving back.

Join the Movement

We’re just getting started, and we want you to come along for the ride. Wear your THC gear, tag us on Instagram with #TravelHustleChill, and share your stories with us. We’re building something bigger than just clothes—it’s about connecting with people who get it, who are in search of balance just like you.

What’s Coming Next? Stay tuned! We’ve got new collections, product drops, and events coming your way. This journey’s only getting better, and we can’t wait to see you on it.

In Search of Balance? Join us, let’s find it together.